Guest Reviews

We had no need to connect anyone directly.

During our week long stay at The Chateau of Ferncliff Les was very responsive to any and all questions, both before and during our stay.

Excellent!

It was awesome and relaxing!

Very good. Emails were clear and text responses very good.

Everyone was so helpful and friendly.

We would highly recommend Escape to Tranquility! The property met our expectations, was extremely clean. The property management company was a 10 out of 10. We would definitely come back and stay again. Overall excellent experience!

5-star experience!

5-star experience!

Team was helpful and friendly.

Our family had a great time and would like to return next year

Escape to Tranquility truly lived up to its name! I have stayed in many vacation rental homes, and this was by far the best. Well-appointed and beautifully decorated, with everything one could possibly need to enjoy a fabulous family vacation. An exceptional value, great location, tons of bonus amenities like charging stations, kayaks, dock chairs, a laptop for guest use, even a water pump at the dock to hose off your boat or gear. From morning coffee in the Adirondack chairs on the lower deck to an afternoon glass of wine at the dock, you wont find a better vacation option on the lake.

The people I communicated with were very kind and quick to respond!

Loved the home. Will be back again for sure. Beautiful!

The property manager was very communicative and responsive when needed. They made boat rental recommendations and always replied.

The house had a remarkable view of the lake and was wonderfully furnished. Great areas to hang out, lots to do, and plenty of bedrooms.

Excellent and responsive communication before and during the stay

House was updated and was a great size to accommodate two families - access to water was a huge attraction

This is just FYI. The floors in the house are extremely slippery and are a fall hazard. I dont know what, if anything, can be done to help that. The narrow portion of the dock on the left side has significant rot and some broken boards and is a hazard as well. This is the only place to tie up a boat unfortunately. We could not find the book of information on the property. Having one of those would be helpful. Just a note on some items. We had a great time and I left a nice review on VRBO without the maintenance items.

This was a great experience. The property managers went above and beyond to make sure we had a great time. Even when there were some little bumps (which we expect with a vacation rental) they were so responsive and had it handled right away.

Bonnie and Les were helpful from day one of the booking all the way through to our departure. Their professionalism, knowledge and recommendations were very appreciated. They went above and beyond for us and made our weekend at the lake enjoyable even before stepping foot on the property. Their communication was excellent and we would work with them again in a heartbeat! We could not have asked for better people to work with than Bonnie and Les. They cared about our stay from the beginning and treated us like we were old friends even though we have never met. Thank you Bonnie and Les... you made this weekend memorable from the start!

The property itself was lovely. The kitchen had everything we needed. The different areas to gather (living room, screened in porch, dock, lounging chairs, rec room) were perfect for our needs. The fridge was plenty big enough to accommodate all the food we brought and cooked. The ice makers were a nice addition in the kitchen and the rec room.

We didn't want to leave! :) The house was very easy to find and it matched the pictures online. The views of the lake are beautiful! This was one of the most well stocked up homes we've ever vacationed in with tons of books, games and water gear. The host had a couple of kayaks, a couple of paddle boards, paddles, life vests, fishing rods and lots more available to the guests. We had such a great time. Thank you! We can't wait to come back. :)

My interactions were great they were very polite, helpful and accommodating

Beautiful townhouse. Everything was in working order and was comfortable. We enjoyed our stay.

Gorgeous house and property. Kitchenware was over the top.